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Sensormatic Contracting

Purchasing Sensormatic products and services is simple.  When you submit an order for software, for example, Sensormatic’s standard Customer Terms, including any applicable software licensing terms or professional services terms, apply to the order.

The contract is comprised of the following components:

  1. Order Form

    Your order form contains the commercial terms about the system you are buying, such as identifying the licensed software and any equipment, project scope, duration, quantity, price, and payment frequency. Your order form may be directly between you and Sensormatic, or may be between you and a Sensormatic reseller.

  2. Customer Agreement Terms

    If you are purchasing directly from Sensormatic, such direct purchasing terms are contained in the Customer Terms Agreement presented below. If your order contains professional services provided by Sensormatic, the Professional Services Agreement presented below may also be applicable to you:

    Customer Terms (Revised 8-30-2019)

    Professional Services Agreement (Revised 8-30-2019)

    If you are purchasing from a reseller, the reseller may provide you with equipment or professional services under a separate agreement with the reseller.

  3. License Terms

    Whether purchased through a reseller or directly, the End User License Agreement (EULA, for on premise software) and Terms of Service (TOS, for SaaS) linked below contain the legal terms applicable to your use of any Sensormatic software:

    End User License Agreement (EULA, on Premise)

    Terms of Service (TOS)(SaaS) (Revised 8-30-2019)

  4. Supplemental Terms

    Certain Sensormatic offerings may have additional terms that apply. These specific terms are set forth in the offer itself, or they may be contained in supplemental terms posted to this site in connection with a particular software offering.

  5. Related Documents and Policies

    Your use of the Sensormatic software may also be subject to the following policies or related documents:

    TrueVUE Cloud Third Party Software


  1. Synergy EAS Pedestal –

    Standard 18 Month Manufacturer Warranty